Privacy Policy
Conquest Strategy Ltd
Effective Date: 5 October 2026
Last Updated: 5 October 2026
Conquest Strategy Ltd ("Conquest", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, use our services, or communicate with us by email or SMS.
We process personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR) where applicable.
1. Who We Are
The organisation responsible for your personal information is:
Conquest Strategy Ltd
Company number: 17446994
Email: contact@joinconquest.com
Website: https://conquest-agency.com
For questions about how we process your information, please contact us using the details above.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
Contact Information
Name
Email address
Telephone or mobile number
Business or physical address
Company name and job title
Service Information
Enquiries and requests
Appointment information
Service preferences
Communications with us
Information provided when requesting a quote or service
Payment Information
Billing information
Transaction details
Payment card information may be processed directly by our payment service providers rather than stored by us.
Communication and Consent Information
SMS and email preferences
Records of consent and opt-outs
Dates and times of consent
Communication history
Technical Information
IP address
Browser and device information
Website interactions
Cookies and similar technologies
Analytics information
3. How We Use Your Information
We may use your personal information to:
Provide and manage our services
Respond to enquiries
Schedule and manage appointments
Communicate with you about services you have requested
Send appointment confirmations and reminders
Provide customer support
Process payments
Maintain records of communications and preferences
Improve our website and services
Monitor and improve security
Prevent fraud and misuse
Comply with legal and regulatory obligations
Send marketing communications where we have a lawful basis to do so
We will only use your personal information for purposes that are lawful and compatible with the information provided to you.
4. Our Lawful Bases for Processing
Depending on the circumstances, we may rely on one or more of the following lawful bases under the UK GDPR:
Contract
Where processing is necessary to provide a service to you or take steps at your request before entering into a contract.
Legitimate Interests
Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.
Legal Obligation
Where we are required to process information to comply with a legal or regulatory requirement.
Consent
Where we have asked you to provide specific consent, such as certain marketing communications or non-essential cookies.
Where we rely on consent, you may withdraw that consent at any time.
5. SMS Messaging
If you provide your mobile number and specifically opt in to receive SMS communications, we may send messages relating to services you have requested, including:
Appointment confirmations
Appointment reminders
Scheduling updates
Customer support
Other service-related communications
Message frequency may vary depending on your interactions with us.
You can opt out of SMS communications at any time by replying STOP. You may also contact us using the details in this Privacy Policy.
For assistance, reply HELP or contact contact@joinconquest.com.
Message and data rates may apply depending on your mobile provider.
We do not sell or rent SMS opt-in information or use it for third-party marketing. SMS-related information may, however, be processed by service providers that are necessary to operate and deliver our messaging services.
Where SMS messages constitute direct marketing, we will obtain and maintain the appropriate consent or rely on another lawful basis permitted by applicable law.
6. Who We Share Information With
We may share personal information with trusted third parties where necessary to operate our business and provide our services.
These may include:
CRM and customer management platforms
Appointment scheduling providers
SMS and communications providers
Payment processors
Website and hosting providers
Analytics providers
IT and security providers
Professional advisers
Legal or regulatory authorities where required
We do not sell or rent personal information.
Where we use service providers to process personal information on our behalf, we take appropriate steps to ensure that they handle the information securely and in accordance with applicable data protection requirements.
SMS opt-in and consent information is not sold or shared with third parties for their own marketing purposes. It may be processed by providers that are necessary to deliver the SMS service.
7. International Data Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required by applicable data protection law.
These safeguards may include adequacy regulations, appropriate contractual protections, or other lawful transfer mechanisms.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Provide our services
Maintain business and transaction records
Resolve disputes
Enforce agreements
Meet legal, accounting, tax, and regulatory obligations
Retention periods may vary depending on the type of information and the reason it was collected.
Where we no longer need personal information, we will securely delete or anonymise it where appropriate.
9. Data Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include:
Encryption
Access controls
Authentication measures
Secure systems and backups
Security monitoring
Staff and contractor confidentiality requirements
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Cookies and Tracking Technologies
Our website may use cookies and similar technologies for purposes including:
Website functionality
Security
Analytics
Performance measurement
Understanding how visitors use our website
Marketing and advertising measurement, where applicable
Strictly necessary cookies may be used where permitted without consent.
Where applicable, we will request your consent before placing non-essential cookies or similar technologies on your device.
You may manage your cookie preferences through our cookie consent mechanism.
11. Your Privacy Rights
Depending on the circumstances, you may have rights under applicable data protection law, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Request restriction of processing
Object to certain processing
Request transfer of certain information to another organisation
Withdraw consent where processing is based on consent
Object to direct marketing
You can also opt out of marketing emails by using the unsubscribe link included in those emails.
To exercise your rights, contact:
We may need to verify your identity before completing certain requests.
12. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
13. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing them with personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data processing practices.
The latest version will be published on our website with its effective date.
15. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Conquest Strategy Ltd
Company number: 17446994
Email: contact@joinconquest.com
Website: https://conquest-agency.com